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1xBet review: 1xbet/account blocked with 879.42 euros

E
Author of the review
3:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
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The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
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My account with 879.42 euros has been blocked since 04/25, I have returned an appeal form that asked me to wait 72 hours, after 72 hours, 1xbet sent me a new message asking me to wait another 72 hours.
Before that, 1xbet had already required a series of documents, all of which were delivered. (Photo of the identity card, photo of the holder holding the identity card and photo of the holder holding an ID card next to the email conversation on the computer). All this process only occurred after a withdrawal attempt. Long time. I wait for your help.

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Aug 31, 2020 6:05 am EDT
Dear @Enner250,
Specify please did your issue resolved? Did you withdrawn your funds?

Best regards,
The 1xBet Support
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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95 comments
Add a comment
F
Feb 07, 2023 2:09 am EST

my deposit is rejected, Kosuke from Indonesia. Rp 650.000

A
Feb 04, 2023 8:30 pm EST
Verified customer This comment was posted by a verified customer. Learn more

My account id number is [protected]

I want to withdraw, make withdraw request but its asked for my documents. I also gave everything but now till i can't log in.

Please give back my deposited money

I
Feb 04, 2023 12:31 pm EST

2022/12/22 1xbet hold my more then 130000 npr and now today 2023/01/24 company still hold my amount. I am to much tried. I give all kind of documents but company didn't solve my issue. And serenity department didn't response. Please help me.

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D
Jan 31, 2023 4:37 am EST

I am not able to get my withdraw i call on the given number its saying u get ur money in 3 hourse it has exactly 4 hours i am not get my money yet and i am in problem i want money at the moment

A
Jan 31, 2023 3:59 am EST

I have beted on a game and won but didn’t receive any money and the system says I didn’t win . Total deposit +1800 usd this is not fair at all , i won fait and square customer service doesn’t help , I don’t like to be fooled by greedy apps , contact number whatsup number +86 [protected]

U
Jan 30, 2023 11:16 am EST

I opened my account in Lagos Nigeria, why are you asking me to post a letter to Ukraine ? Why, you sent me an empty form and you’re asking me to download a form fill it in capital letter and send it to Ukraine ? I don’t understand

J
Jan 29, 2023 11:02 pm EST

I deposited the money which is 200 pesos under my account through gcash so 1 xbet has the process to do it in order to deposit. So they have an account with gcash which maybe their agent so i send the money to that account stated on the inofrmation that was given by 1xbet itself whoever the money was not credited to my 1xbet account.

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C
Jan 25, 2023 5:14 am EST
Verified customer This comment was posted by a verified customer. Learn more

i made a deposit on 4thjanuary 2023 at 03:17:17pm and it has not been updated up to date even after so many reassurances from info-ke@1xbet-team.com that they are working towards solving my issue.

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M
Jan 26, 2023 12:40 am EST

The account with 11 thousand Turkish liras was blocked as multiple accounts, I did not use multiple accounts, I complained to the license company. id: [protected]

I
Jan 25, 2023 4:34 pm EST

Dear sir/madam,

My 1xbet player account ID is [protected]. Now it has blocked. It says that my user name or password is incorrect. But exactly they are correct.

So, could you please help me to reopen my account? I want to continue that one.

Please inform me that what I have to do. You can contact me via this e mail address.

Thank you.

B
Jan 24, 2023 3:19 am EST

I bet on Var to be used more than 1 (over 1.5) in Barcelona vs Real Madrid Super cup final game. 2 incidents were checked by Var as long as I noticed (3rd Barcelona goal, offside check and Real madrid Goal, offside check) but It says on the bet page that the bet is lost.

P
Jan 21, 2023 6:59 am EST

My bet wasn’t settled correctly .. I placed for 3 yellow cards and 3 yellow card went .. I yellow card went in the first half nd 2nd one in the 2nd half starting and the 3rd one in the middle of 2nd half .. the one who got the 1st yellow card got the 3 one .. And he got red card ..

bet number : [protected]

S
Jan 21, 2023 5:44 am EST

I have deposited 2000 rupees in my account last 11.01.2023 at 04.34 PM but till date that money has not been deposited in my account.

Game Id no: [protected]

Transaction id: AAB8IU2VAW

Client phone number: [protected]

Agent phone number: [protected]

My bkash Number: [protected]

Time: 04.34 PM

Date: 11.01.2023

Amount: 2000 taka

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P
Jan 21, 2023 7:46 pm EST

Why did my bet lose because other media platforms are saying that the referee changed the decision of his assistant after consulting with VAR? I've provided the screenshots of my dispute.

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E
Jan 16, 2023 8:20 pm EST

Id [protected]

Date 26/12/2022

Email ebsajamal24@gmail.com

Ushers name hamzajamal123

Time 20:30

Number from transform [protected]

990 deposited not received

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M
Jan 14, 2023 2:30 pm EST

today, exactly 26th day, 1xbet unfairly closed the account of 11 thousand dollars, they took the full 11 dollars for multi-accounts, without any explanation, our accounts were separate without any explanation. Please don't trust this site and play, I got burned, you don't get burned...

id: [protected]

K
Jan 11, 2023 7:45 pm EST

I pay 1x agent through E-wallet (ime pay ) from Nepal payment was done but my account was not loaded till now it's almost 2 days technical support team keep saying wait for sometime wait for sometime wait for sometime and do nothing. It's trashy reply always. My 1x bet id is [protected]

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M
Jan 10, 2023 1:08 pm EST

1xbet confiscated exactly 11 thousand dollars and they do not even give my last deposit to the account. If you do not unblock the account, give me my last deposit immediately! ıd: [protected]

H
Jan 09, 2023 6:27 pm EST

Hello,

At 24 December 12:35 AM I charged my account by the way of card pardakht but my account doesn't charged.

please guide me what i do

my account [protected]

Hadi Barani

number phone [protected]

From Banking card [protected] to [protected] crad pardakht user

2022 December 24.[1401/10/03.. 12:35 AM [protected] Riles

J
Jan 09, 2023 8:26 am EST
Verified customer This comment was posted by a verified customer. Learn more

Player id-(protected)

Transaction ID-01GMCMKWR9

Client no,-(protected)

Agent number-(protected)

Time-10.55

date-16-12-2022

Amount -8000

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D
Jan 10, 2023 4:18 am EST

hello this my case Wirhdaraw probleme ! [#[protected]] the security departement block my account after over 100 emails i provided all the requested documents and they dont wanna unlock my account ! plus over that they dont wanna refund me or do any thing be aware that is the problemes that you gonna get from 1xbet !

A
Jan 10, 2023 4:14 am EST
Verified customer This comment was posted by a verified customer. Learn more

Hello sir ,I didn't got the deposit fund from yesterday

This is my account details

Easypaisa wallet number :[protected]

Easypaisa wallet name:Muhammad Asad Yaqoob

Tid:[protected]

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R
Jan 09, 2023 3:34 pm EST

my deposit was rejected and my balance did not return to my bank

A
Jan 07, 2023 2:21 pm EST

Hi team,

I have deposited rs 7350 in my 1xbet account but money is not reflecting in my account.

Kindly do the needful.

Ixbet id - [protected]

Name - Ankit Mishra

Amount - 7350

Payment - upi

Upi transaction number - [protected]

Re: Money not deposited in my 1xbet account [#[protected]]

Screenshot is atrached

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W
Jan 04, 2023 6:33 am EST

I have transferred money to the requested bank at 4'o clock but its already 7:30 but i still hadnt received in my 1xbet account. It should have come within 10 minute but it's already been hours.

Requested date: 29th dec. 2022

Time : 4:02 pm

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T
Jan 04, 2023 6:27 am EST

I've deposited ksh170 yet in my account its saying zero yet it has been deducted in my mpesa help I deposited the money at 2:10 am still no change in my account why is that

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M
Jan 03, 2023 10:36 am EST
Verified customer This comment was posted by a verified customer. Learn more

Player id409470933

Transaction id 9LS050156S

Depositor Bkash number : [protected]

Agent number [protected]

Time.03.44.am

Date.28/12/2022

amount 500

Didn't received deposit,

Email address: jahidrumon555@gmail.com

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M
Jan 03, 2023 6:22 pm EST

They don't give the money I deposited as if they blocked the account. If you think I gave it, the number you see in the photo sent money to the payfix account 4 times to open the account and asked for it back. After I blocked the account, I didn't receive any money from you...

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N
Jan 02, 2023 3:50 am EST

My account id number is [protected]

I use my account as usual. But unfortunately i loged out then try to log in but its show me your account id is blocked. Then I try to contact with security Department and submitted everything which they want. But till i can't use my account.

Please unblock my account.

N
Dec 31, 2022 11:20 am EST

When I bet in bigbash(cricket) the odd is 3.65 after I win the odds has automatically changed in 1.23,I need my amount in my account, please solve this problem.

Player id-[protected]

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A
Dec 31, 2022 8:18 pm EST

My id-[protected].1 will deposit 9500 tk but this moment my balance 9.4 tk.please refund my money

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S
Dec 21, 2022 6:52 pm EST

Good evening

I'm here for verification of account for me to be able to withdraw through another payment system

I want to change my payment system to another way for me to withdraw through bank transfer

O
Dec 21, 2022 11:35 am EST

Hello

I made a deposit yesterday 14-12-2022 but i didnt receive any money The proof of my deposit is attached. The deposit has been made to someone called SRV.

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A
Dec 17, 2022 5:02 pm EST

Sir, i have problem in my deposit

I'm deposit Rp. 570.000 (INDONESIA)

I have trasnfered to admin,but my deposit hasn't been credited to my account yet

please cooperate.

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J
Dec 17, 2022 5:17 am EST

I'm withdraw my money at 1xbet but 1xbet rejected now nd can't return me my money i have sand 500 hundred rs i want return me my money

R
Dec 17, 2022 12:26 pm EST

Your customer support is zero. I have been saying my problem since yesterday, none of the operators take it into account, why is that?

A
Dec 15, 2022 10:24 pm EST

My money 9500tk deposit cancel, please refund my money

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Y
Dec 13, 2022 10:23 pm EST

Hello i sent money via bank card morocco cih and I didn't receive my deposit of 20 MAD thank you

S
Dec 12, 2022 3:15 pm EST

I deposited 1000rupees yesterday and it didn't showed my in my 1xbet account .It has been more than 24 hrs and still not shown.

A
Dec 07, 2022 7:01 am EST

I made a deposit on 1/12/2022 at 12:53 am , through Vodafone cash service with amount:30L.E , and I received nothing till now and it has been 16 hours since the deposit is made

1xbet account: [protected]

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