My account ID is [protected]
My name is 樊志睿
I deposited 300 yuan at 00:38:08 (utc+8) on January 21, 2023. So far, this amount has not yet arrived. 1xbet customer service asked me to check the bill with the bank. After the Spring Festival, the bank checked with me, and now 1xbet still says that it has not received the money, so I need to provide the bank account. Because of the bank's settings, I can't print the daily flow immediately.
I don't understand why we have to communicate ineffectively with customer service for 300 yuan. The customer service response was slow, and there was no real progress in solving the problem.
Transaction No.: [protected]