1xBet review: Deposit not received

My account ID is [protected]

My name is 樊志睿

I deposited 300 yuan at 00:38:08 (utc+8) on January 21, 2023. So far, this amount has not yet arrived. 1xbet customer service asked me to check the bill with the bank. After the Spring Festival, the bank checked with me, and now 1xbet still says that it has not received the money, so I need to provide the bank account. Because of the bank's settings, I can't print the daily flow immediately.

I don't understand why we have to communicate ineffectively with customer service for 300 yuan. The customer service response was slow, and there was no real progress in solving the problem.

Transaction No.: [protected]

我的账户id是[protected]

我的名字是樊志睿

我在2023年1月21日 00：38：08（utc+8）存入了300人民币。到了目前为止，这笔款项仍未到账。1xbet的客服要求我找银行核对账单。过了春节银行找我核对无误后，现在1xbet仍说未收到款，需要我提供银行流水。因为银行的设置我无法马上打印流水。

我不明白为什么要为了300人民币一直和客服进行无效沟通。客服回复慢，问题的解决没有实际进展。

交易序号为[protected]