1xBet reviews 672
Replied
One click registration account can't log in by password
Helo! 1xbet is scamming my deposited money. They blocked my one click registration account without giving any notification.
Its also mention that I have my every correct deposit information, account id number, account password, last deposit time, amount,date. Also i have my nid card.
I contacted [protected]@1xbet-team.com
I also contacted [protected]@1xbet-team.com
Every time they asked my account id number, I provide them everything but after giving my account id number they are remain silence and not responding my email.
My account id number is [protected]
I have everything just let me get log back in my account.
Desired outcome: I want to use my account and log in with my password
Helo! Please check and help
My account number is [protected]
Please help me to log in by using my account id number and password
Thank for your review!
To understand all the situation, please describe your question in more details and provide your client ID number. We'll surely check all the necessary information and get back to you with an answer
All the best,
The 1xBet Support
Replied
Deposit rejected problem
Sir my deposit was rejected last 72 hours but still I have not got any solution to my problem. I want to know how long it will take 1xbet to solve this problem.
1. Game ID BDT : [protected]
2. TrxID :[protected]
3. Client Number:[protected] (Rocket)
4. Agent Number :[protected] (Rocket)
5. Date and Time: 23-01-2023 / 11:05 AM
6. Amount : 1000 (BDT)
7. Screenshot + Video
Desired outcome: 90 hours have passed and I don't know how much longer it will take.
Thank you for reaching out to us. Would you please tell us if your case has been resolved?
All the best,
The 1xBet Team
Replied
Payment not received
Country:- Nepal
Device :- Android
Agentship:- Mobcash
USDT (Tether) Trc20 :- Load here.
TYCq8iw8EW6SDq6Xr1CUhqEbKBfgGdvyqF
Load and send us a screenshot.
We will provide you with a tutorial video along with mobcash and reddy accounts.
Loaded usdt details:
Date and time: 2023-01-24 and 23-14-09
I haven't received any mail about mobcasd I'd and reddy I'd
Please solve my problem
This complaint has been resolved automatically due to user's inactivity.
Thank for your review!
To understand all the situation, please describe your question in more details and provide your client ID number. We'll surely check all the necessary information and get back to you with an answer
All the best,
The 1xBet Support
Replied
For late deposit
My 1xbet Account Number :[protected]
Deposited Mcash Number :[protected]
Date :20th January 2023
Deposit Time:21.09
Reference No:832598
Hello sir
I deposited Money Via Mcash On 20th Night at 21.09. The money was sended to 1xbet Mcash Number. After I come over to made a Deposit request on 1xbet but Mcash Option was Disappeared that's why I can't make the Deposit request.
Now, I tried to make a deposit request on Mcash option. But it's not conforming to my request. I talked to 1xbet customer support, they said to me send the payment proofs to chat. They will shortout this issue and credit the money to your e-wallet but they not respond properly to me.
Here I attached the payment proofs please respond soon as possible
Desired outcome: Please Add this Deposit to My 1xbet gaming Account.soon as Possible
This complaint has been resolved automatically due to user's inactivity.
Thank you for your feedback. To resolve your question as quickly as possible, please contact our Support Service - info-en@1xbet-team.com directly with providing your client ID and the transaction details. You will surely receive the help needed on this situation
All the best,
The 1xBet Support
Replied
They confiscated $11,000 even though I don't have multiple accounts
1xbet confiscated 11 thousand dollars with the excuse of more than one account, they do not answer even though I have said it many times, my only account is [protected], I did not open a game account in another, I had exactly 11 thousand dollars in my account, I complained to the license company, no response from them, definitely do not trust this site
Desired outcome: reopen my account and pay my money..
This complaint has been resolved automatically due to user's inactivity.
Thank you for contacting us!
We've checked all the necessary information regarding your situation. Your account has been blocked after a thorough investigation by the Security Service because of the violation of the multiple accounts Terms & Conditions 2.27 and 2.28:
2. 27. Each registered customer may have only one account. Customers may register only one account per family, address, e-mail address, IP address, credit/debit card, e-wallet or electronic payment method. Persons otherwise associated with a customer will not be allowed to register on the website.
2. 28. No registered customer may be re-registered as a new customer (under a new name, with a new email address, etc.).
According to the Terms and Conditions, you can withdraw the amount of your deposits:
2.31. 1xBet Bookmaker Company has the right to cancel all winnings and refund the balance from your main and duplicate accounts.
We received the information from the Security Service, that you have already withdrawn the amount of your deposits. Thus, the Company has fulfilled the obligation to you and the decision on your situation is final and non-negotiable
Best regards,
The 1xBet Support
Replied
They confiscated $11,000 even though I don't have multiple accounts
1xbet confiscated 11 thousand dollars with the excuse of more than one account, they do not answer even though I have said it many times, my only account is [protected], I did not open a game account in another, I had exactly 11 thousand dollars in my account, I complained to the license company, no response from them, definitely do not trust this site
The account with 11 thousand Turkish liras was blocked as multiple accounts, I did not use multiple accounts, I complained to the license company.
id: [protected]
The account with 11 thousand Turkish liras was blocked as multiple accounts, I did not use multiple accounts, I complained to the license company. id: [protected]
This complaint has been resolved automatically due to user's inactivity.
Your account has been blocked after a thorough investigation by the Security Service because of the violation of the multiple accounts Terms & Conditions 2.27 and 2.28:
2. 27. Each registered customer may have only one account. Customers may register only one account per family, address, e-mail address, IP address, credit/debit card, e-wallet or electronic payment method. Persons otherwise associated with a customer will not be allowed to register on the website.
2. 28. No registered customer may be re-registered as a new customer (under a new name, with a new email address, etc.).
According to the Terms and Conditions, you can withdraw the amount of your deposits:
2.31. 1xBet Bookmaker Company has the right to cancel all winnings and refund the balance from your main and duplicate accounts.
We received the information from the Security Service, that you have already withdrawn the amount of your deposits. Thus, the Company has fulfilled the obligation to you and the decision on your situation is final and non-negotiable
Best regards,
The 1xBet Support
Replied
i am payment in your upi id but it was changed suddenly
sir /mam i have been successfully diposit 6400 inr in your upi id but after payment the upi id was changed and i write utr no to the new upi id section
but my money was not credited to my account
so you please credited my money to my account if you dont do this i have a video and proper evidence of your scam
so i will file a complaint against 1xbet
under section 378
yo can have a jail of 8 years and fine upto 24 crore
This complaint has been resolved automatically due to user's inactivity.
Thank you for your review. We kindly ask you to contact our 1xBet Official page - https://www.facebook.com/1xbet.ind/ and send all details there. Specify the exact date, time, amount, the screenshot of your transaction and your client ID. We will check all the information and provide you with the answer there. Also, please see these instructions to avoid such situations in the future - https://goo.su/58hy
All the best,
The 1xBet Support
Replied
Deposit
আমি গত 02/01/2023 তারিখে 300 টাকা ডিপোজিট করেছিলাম কিন্তু ভুল করে ডিপোজিট কনফার্ম করতে যেয়ে ইরর লেখা আসছিলো। আমার ওয়ালেট এ এখনো টাকা জমা হইনি। নিম্নে ডিপোজিট এর সমস্ত তথ্য প্রদান করা হলো:
BDT Wallet No (user ID) :[protected]
2. Trans ID/ TrxID:71MDZW5E
3. Client phone no:[protected]
4. Agent phone no:[protected]
5. Nagad time and date: 02/01/2023, 1:00 PM
6. Amount: 300
7. Nagad Screenshot:
উপরোক্ত তথ্যগুলো দেখে আমার ওয়ালেট এ টাকা জমা করার জন্য অনুরোধ করা হলো:
This complaint has been resolved automatically due to user's inactivity.
Thank you for your feedback. Could you please specify, have you contacted our Support Service? If not, please write to this e-mail address - info-en@1xbet-team. com and describe all the situation with providing your client ID number and the transaction details (the exact date, time, the amount of your transaction, payment system and screenshot of your deposit). You will surely receive the help you needed on your question
All the best,
The 1xBet Support
Replied
Subject: Deposit Not Credited
To whom it may concern,
I am writing to inform you of an issue I recently encountered with a deposit I made to my betting account 60 AED The deposit was not credited to my account, and I am hoping to resolve this issue as soon as possible.
I have included the details of the deposit below:
- Date of deposit: 16/01/23
- Amount deposited:61.83AED
- Payment method: BANK TRANSFER
I look forward to hearing from you soon.I will attach my screenshot of the transaction below kindly please check.Thank you for your time and attention.
Sincerely,
AJMEER ABDUL SALAM MUHAMMED
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us! Please provide your gaming & transactions ID's so that we could assist you with this situation
Best regards,
The 1xBet Support
Replied
1xbet unjustly blocked my account, even my last deposit was not refunded
They blocked my 11 thousand dollar account about 1 month ago for no reason and they did not refund my last deposit. People in turkey are defrauding the main center. Nobody returned the amount I deposited to me, they sent the money and asked for it back, otherwise my account will be closed completely, so I sent the money again. I was scammed BY AUTHORITIES IN TURKEY. NO ONE GAVE MY LAST MONEY.
ID: [protected]
This complaint has been resolved automatically due to user's inactivity.
Thank you for contacting us. Would you please tell us what is the sum of all your deposits, in your opinion, and how much you've withdrawn? Is it less than the sum of deposits?
Best regards,
The 1xBet Support
Replied
Asked my documents, they received it but not response my email
I contacted with [protected]@1xbet-team.com. About my account issue. They asked my last deposit time and date. I gave them by send email to [protected]@1xbet-team.com. after they received my details they don’t reply my email.
My email address is [protected]@gmail.com
My email ticket id with [protected]@1xbet-team.com is Re: My account password is correct but always show me wrong password [#[protected]]
Please check my email and replay me.
Desired outcome: Please replay my email and help me to get back my account and my deposited money.
They are not responding me. Also they even don’t answer me about my account
This complaint has been resolved automatically due to user's inactivity.
Thank you very much for your cooperation. We ask you to please wait a little bit more for getting the assist on the info mail from the Support, as it is the place to resolve your login situation
Best regards,
The 1xBet Support
They are not responding my email after getting my account id number.
Whats my problem?
Replied
Deposit not gives. Please please solve this problem
1. BDT wallet No: [protected]
2. Transaction ID/TrxID: 71N73400
3. Client phone No: [protected]
4. Agent phone No: [protected]
5. time and date : 3:38pm / [protected]
6. Amount: 300
7. Screenshot:
8. subject: Deposit problem
Deposit not gives. Please please problems this Solutions
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching out to us. Please provide us with your gaming ID so that we could check this situation for you
Best regards,
The 1xBet Support
Replied
Deposit not received
I think 1xbet use people's deposits to pay the customers that won. Two of my deposits have not been received but my money was deducted from my bank account. I think this is thier way to not go bankrupt. They pay people with our deposits. It is such an inconvenience as I want to bet but now the funds do not reflect in my 1xbet account. Pathetic service as I was told to email thier support team I still haven't gotten any response as to when my funds will be updated. Poor service. I'm very disappointed.
Desired outcome: I would like to be compansated for the inconvenience that has been caused and please refund my money.
This complaint has been resolved automatically due to user's inactivity.
Thank you for reaching back to us. Please provide us with the following so that we could look into your situation more: date, time & amount of said deposit, screenshots of the deposit and your mail to the Support & your gaming ID
Looking forward to your reply
All the best,
The 1xBet Support
Dear sir/Madam
I am highly Requesting to check up The money I invest and the result. It was only PSG which I got 4 covers instead of 4.5 so I was supposed to give refund that game
Thanks
Abdirahman
Replied
1xbet does not give 11 thousand dollars for 1 month
They blocked my 11 thousand dollar account for about a month, we sent the documents they wanted. The reasons for blocking were stated as the same family. Now, as a result of my research, users from the same family are always allowed. There are those who use it as a husband and wife, there are those who use it as a brother and sister, what is our fault 1xbet? are you only mother and son forbidden?
ıd: [protected]
They blocked my 11 thousand dollar account about 1 month ago for no reason and they did not refund my last deposit. People in turkey are defrauding the main center. Nobody returned the amount I deposited to me, they sent the money and asked for it back, otherwise my account will be closed completely, so I sent the money again. I was scammed BY AUTHORITIES IN TURKEY. NO ONE GAVE MY LAST MONEY.
ID: [protected]
2. 27. Each registered customer may have only one account. Customers may register only one account per family, address, e-mail address, IP address, credit/debit card, e-wallet or electronic payment method. Persons otherwise associated with a customer will not be allowed to register on the website.
2. 28. No registered customer may be re-registered as a new customer (under a new name, with a new email address, etc.).
According to the Terms and Conditions, you can withdraw the amount of your deposits:
2.31. 1xBet Bookmaker Company has the right to cancel all winnings and refund the balance from your main and duplicate accounts.
We received the information from the Security Service, that you have already withdrawn the amount that exceeds the total number of your deposits. Thus, the Company has fulfilled the obligation to you and the decision on your situation is final and non-negotiable
Best regards,
The 1xBet Support
Thank you for reaching back to us. We'll check the information with the Security Service and get back to you as soon as possible
Best regards,
The 1xBet Support
Replied
Money deducted but not Deposited.
I navratn Jangid deposited 5000 INR to 1x bet account on 13th January 2023 .
My money is deducted from my account but not deposited to 1x bet account
I am providing full information here.
1.Date 13/01/2023
2.Time 07:31AM
3.Payment method SBI YONO IMPS
4.UTR NO. SBIN223013203602
5.Deposited to SAM ECOLLECT ([protected])
6.my 1xbet account no. [protected]
7. Amount 5000/-INR
Attaching screenshot of deposit.
I mailed to 1xbet account so many time provided that screenshot of transaction but they replies always as demanding provide us screenshot .
I mailed as saying that please arrange a call back to my no. [protected] but not replying.
This complaint has been resolved automatically due to user's inactivity.
Thank you for your feedback!
In order to resolve your situation, we kindly ask you to contact us on our 1xBet Official page - https://www.facebook.com/1xbet.ind/ with providing your client ID and the transaction details.
We will check all the information and get back to you with an answer
All the best,
The 1xBet Support
Blocked account since 1 year with USD 45,000 (27,000,000 F)
Hello, it’s been over 1 year now since 1xbet blocked my account with 27,000,000 F (about USD 45,000). Account ID: [protected] I’ve checked online and seen lots of users with this problem. Noticed 1xbet responds claiming their rule 2.26 on multi-accounting has been violated by the user and refunds their deposit. I don’t have multiple accounts and wonder why...
Replied
1xbet is fraud as they took my own deposited amount
Helo! I hope 1xbet customer support will me as I am facing problem while I tried to log in my account.
My account id number is [protected]
I created my account from 1xbet website. One click registration option I used for creating my account. There is no phone number or email address also I didn’t add my personal details in my account. I was new in online gambling. I created my account by the instruction of my friend. Then I made deposit in my account. But after some time I automatically logged out from my account. From that moment I can't log in with my account number and password.
Now what should I do? How can I get back my account?
Desired outcome: Logged back my account
I contacted with info-en@1xbet-team.com. They asked my last deposit screenshot time and date. I gave them by send email to info-en@1xbet-team.com. after they received my details they don’t reply my email.
My email address is khatunmstnn@gmail.com
My email ticket id with info-en@1xbet-team.com is Re: My account password is correct but always show me wrong password [#[protected]]
Please check my email and replay me.
Thank you for reaching back to us. Please consider mailing at info-en@1xbet-team.com as it is the only place where such situation can be assisted properly. Have you done so already?
All the best,
The 1xBet Support
Replied
1xbet does not give 11 thousand dollars for 1 month
They blocked my 11 thousand dollar account for about a month, we sent the documents they wanted. The reasons for blocking were stated as the same family. Now, as a result of my research, users from the same family are always allowed. There are those who use it as a husband and wife, there are those who use it as a brother and sister, what is our fault 1xbet? are you only mother and son forbidden?
[protected]
today, exactly 26th day, 1xbet unfairly closed the account of 11 thousand dollars, they took the full 11 dollars for multi-accounts, without any explanation, our accounts were separate without any explanation. Please don't trust this site and play, I got burned, you don't get burned...
id: [protected]
ıd: [protected]
Thank you for contacting us! Please provide us with your gaming ID so that we could check that for you
All the best,
The 1xBet Support
Replied
After 5 days deposit not receive and no customer care representative help
I was think 1xbet is the best betting site but my thought is absolutely wrong they are the biggest cheating site. bcz after 5 days my BDT500 deposit not receive and not return my fund. They are not care about customer issues. Email no reason live chat no response. Bangladeshi most of the agent are cheater. So it is high time to say no for 1xbet.
If you think solution my problem please check... I have attached my screenshot.
My id : [protected]
Agent number: [protected]
Transaction id: AA72F2FXOI
I have submited my deposit details for 3 days but no response any email or support.
Thank you for reaching back to us! Please provide us with the date and time of said transaction so that we could check that for you
Best regards,
The 1xBet Support
Replied
Help
Dear Complaints Board, I don't know if you'll be able to help me or not, here's the details of my case.. My 1xbet user ID is :- [protected] I try to make a withdrawal they rejecting my withdrawal request automatically and asking to email the security team.. When I contacted their security team regarding my withdrawal request, they asked me for...
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