1xBet
reviews & complaints

My account with 7900 Dollars has been Review For Verification on 12/27/2022, 1xbet had already required a series of documents, all of which were delivered. (Photo of the identity card, Driving license, electricity bill, and Bank statement, next to the email conversation on the computer). All this process only occurred after a withdrawal attempt. Long time. They told me to log in your account with pc, but when I try to log in with pc the account chooses a security name, I already know and They block my account, I don't know Why I wait for your help. I have returned an appeal form that asked me to wait 72 hours, Already 72 Hours gone and they told me That My account is under verification at the moment, you should follow the instructions listed on the website.I will wait for help

Please the security département ask about Something impossible,in my history gaming account there is no transaction of 5000dh and on my bank statement there is no transaction of 5000dh, the securiy departemnt after to much time and i provides all my document they said to me i have to show them a transaction of 5000dh and there is no transaction on my gaming account and bank statment with this 5000dh. please help !

Dear administration, today my bet was confirmed about Auckland vs Canterbury. My bet nmbr [protected] was total score under 325. Match was shortened due to rain and total score was under 325. So I won the bet. But 1xbet team only refunded my amount, not the reward amount.

If you say that I can't get reward due to DLS method.
So why I didn't refund back when I bet on India vs west indies 3rd ODI held on 27th July 2022. On that match I lost the bet due to rain, overs were reduced.
Both are the same scenario. If I didn't refund that time, and I lost the bet. So this time I should be rewarded.
Two different rules for the same scenario.
I filed compliant on customer support but they are not interested to understand the matter or solve it.
Kindly review your decision. And have a uniform policy. Same policy for same scenario.

Hello,

At 24 December 12:35 AM I charged my account by the way of card pardakht but my account doesn't charged after

i connected with operator they say two hour next it will be ok , but my account doesn't charged .

please guide me what i do

my account [protected]

Hadi Barani

number phone [protected]

From Banking card [protected] to [protected] crad pardakht user

2022 December 24... 12:35 AM [protected] Riles.

[protected]

[protected]

1401/10/03

12:35 AM

[protected]

[protected]

Karpardakht way

Sir i have diposit problem.18 hours gone but they are Don't solve my problem .i was try to diposit by fast Nagad 500/ taka (Bangladeshi currency). Diposit was successful but i didn’t get money yet In my 1x bet account. I was send email as per 1x bet law. But they are want video proof . that's why I also was send it by email. But they are Don't solve my problem yet. After 3 hours they are send email and they are Write don’t came any information from technical department. AGAIN we are froward your information in our technical Department . You want know update contact our gmail address.

last 18 hours i face this problem. I am very tired for this issue. So please take care of this matter please please

1.BDT wallet No(User ID):[[protected]]

2.Trans ID/TrxID:71MNEAG4

3.Client phone No:[+[protected]]

4.Agent phone No:[+[protected]]

5.Time and date:10:38am.07/01/2023

6.Amount:500/-taka

7.screen shot:

Hello my id is [protected] my account has been hacked and I have reached out to the security departement and they are a so ruuuude and dont want to work they stop responding it ha ve been 3 days they didnt respond my account has been hacked and blocked so ihave provided all the necessery documents so they can re open it but they start to declining after that telling me [censored]ty answer or copiying the same email ihave the proofs on my email after that I requested my refund of my deposit amouts with canceling any winning wich is my right according to the general rules now they not even answering what a failed department never register on 1 xbet because they can shut your account any time they want and dont refund you!

I placed a bet yesterday on 5 matches all were successful but one showed lost of which the team I placed a bet on had won the match. Bet number [protected]. I placed a bet for Barcelona to win and they won by 4 goals to 3 but surprisingly I saw lost on my best slip. This is the first time such is happening to me and I plead for an adjustment on the situation

Hello

Yesterday I deposited 25000 Egyptian pounds through vodafone cash E wallet

The transaction was successful and the money disappeared from my account but didn’t appear at my 1xbet account

I sent multiple mails to the support but they didn’t reply back here’s all my details

Operator : vodafone cash

Trx date: ‎‎[protected]:25

Trx ID: [protected]

Phone number: [protected]

Ixbet account number: [protected]

Email: [protected]@outlook.com

I deposited GHS 100 today as of 04/01/2023 The deposit was made at the time of 12:56 PM Mobile payment method with my MTN number. Deposit was successful on my end but hasn't reflected on my account and my operator network has already deducted the money and they said it was successful. I have requested a statement from my operator and everything clearly shows that the deposit was successful

Why is it that it hasn't reflected in my 1xbet account.

I processed a deposit of 35k pesos. I got an error message during the transaction so I contacted my bank after. They confirmed that the transaction was successfull and manually credited the money to 1xbet (Gcash). They sent me the bank statement which I forwarded to 1xbet support. My bank sent me an email saying that they coordinated with Gcash and that they confirmed that the said transaction are successfull. I informed 1xbet support and send them again the email I received. For 2 MONTHS THEY KEEP ON SAYING WAIT FOR THE SPECIALIST TO REVIEW. Last december they ask me for my October Bank Statement and even provide them my bank statement code for AND THEN ASK ME TO WAIT AGAIN.

I had made a deposit of Rs 50000 inr through net banking on Oct 30 2021. The amount got deducted in bank, it was never added to my wallet. I have mailed contacted customer support call them, no response, As money is looted by these spam 1xbet looters never trust these spamsters don't deposit even 1rs too. I didn't receive refund neither added to my 1x wallet

5 days ago I have deposited amount via pone pay not credited to my account amount Rs. 4000

Banking Name Y S ENTERPRISES

Transaction date 29.12.2022

I sent money on Mobile no [protected].

I have attached screenshot of my 1x bet account. Amount not credited.

Hello, I have deposited 4000 dirhams through CIH BANK method on 20st Décembre, and the money is still not deposited in my account, so please help me. I have already mailed all of the evidence to the company. I have emailed and called them multiple times and they are saying the same thing and now it has been 14 days and I have not received any refund so please help me. I am really very disappointed

I bet 40 on bonus play. 80 on ante play. I got trips 10 on my 2 cards plus 3 community cards. I won the bonus bet. I bet 160 on the play bet. I was not paid 9n ante and play bet. Complaint was filed. I took them 5 days to process and check my complaint finally saying i was refunded 160 which dont make sense because my total bet was 280. Seems theyre just making reasons for me not to pursue my complaint. Upon checking my player history they deleted the history of my complaint date. How would i get refunded 160 when it doesnt support my bet. No proof that i was refunded was given also

I wrote and complained many times, I told them, they don’t understand the word, damn the day we became a member of this site, they confiscated exactly 11 thousand dollars. Although my mother and I have separate accounts, we sent whatever document they wanted, the same bet on both accounts, cross bet etc. There is absolutely no but they do not understand the word because they do not have good intentions, it is haram. money to you. moreover, they do not give us the last money we invested. Even for the last money we invested, the code is absolutely damned 1xbet.

User name hamzajamal 123
Id [protected]
Data 20/12/2022
Time 9:35
Id [protected]
Number from transform [protected]
Number to deposite [protected]
I deposite 700 i can't recived
Pls pls help
May email [protected]@gmail.com
Pls i wait you
Hide quoted text
User name hamzajamal 123
Id [protected]
Data 20/12/2022
Time 9:35
Id [protected]
Number from transform [protected]
Number to deposite [protected]
I deposite 700 i can't recived
Pls pls help
May email [protected]@gmail.com

So today i deposit Rp. 400.000 via Dana

Normally after compleate the deposit prosedur credit balance in apk automaticly add after relog... So i try making another deposit req in the apps again... I got mail in my acount that my deposit is reject by operator.. But due to the date time i assume the only reject my second req, its just like my first deposit req is disappere somewhere and lose my money for free...

This is my first problem deposit in gambling site, hope i can get my credit asap..