Back in those days, customers rarely had a voice when it came to expressing their opinion about companies. In fact, the most anyone could do was complain to their friend (about that dishonest salesperson, or that shady promotion, or ... ), and only get a sympathetic nod and a few “that’s so unfair’s” in response.
But not anymore! ComplaintsBoard was born out of a need to identify and call out unscrupulous businesses. From airline companies refusing to refund money, to getting ripped off by an auto mechanic, to internet companies leaving consumers on hold for five hours, and thousands of other cases, we’ve seen it all — and we’re here to fix it.
We like to think of ourselves as a virtual conference room where constructive conversations happen between companies and customers. It’s a two-way street: consumers can voice their concerns and issues, and companies can work on identifying and fixing the biggest problems in their business. We care about both parties and do our best to ensure that a mutual solution is reached.
We’re one of the oldest complaint websites on the Internet with over 16 years of experience. We pride ourselves on using our wealth of information to help bring justice for customers and to present a better understanding of common problems for companies.
Our strict code of ethics means that we don’t take sides — we’re simply the mediators who want the best possible outcome for both parties. We are always true to our principles of honesty and fairness and sincerely want to help everyone.
The ComplaintsBoard website is built on thousands of honest and unbiased complaints from regular customers. Our team works around the clock to make sure that all reviews are genuine and verified. When a review gets submitted to ComplaintsBoard, we start by connecting reviews to verified purchases. From there, we cross-check each review with sophisticated anti-fraud processes to make sure that it is eligible, and only then will it be posted onto our website. Companies cannot get rid of reviews that are posed to ComplaintsBoard. The only action they can take is to reply to the review and work out a solution from there.
It only takes easy steps to lodge a complaint on our website. All you have to do is enter the name of the company, what they did wrong, and a photo or video if you’d like to add proof. Our website is minimalistic and contains only the most essential functions, making it easy to navigate. Likewise, complaints are automatically filed under a company’s page so that customers can easily see if a company has multiple complaints.
The ComplaintsBoard team is made up of regular people who are enthusiastic, versatile, and hardworking professionals. We’ve all faced a similar situation in our lives that made us want to stand up for consumers and expose unethical businesses — which is why we’re so passionate about our work.
We constantly strive to innovate, apply new concepts, and work towards a common goal. We are not truly satisfied until we know that both our customers and businesses are satisfied.
Regular consumers can quickly check a business’ profile before they decide whether or not they want to deal with them. Likewise, customers who have been in a similar situation can add their experience in the comments. Ultimately, consumers can come together and take a stand against unscrupulous businesses.
Millions of people around the world trust ComplaintsBoard for their consumer needs, which makes us one of the leading complaint resolution platforms on the Internet. We strive to always do our best and to bring justice to customers around the world — one complaint at a time!
Our team of cyber security specialists work hard to protect your data and anonymity. Every user of our site requires a unique username and password to enter their account.
Thank you SO much. You're the best. If I ever want a site that will 'really get the word out' I am coming to you guys. You guys got the TOP positions on Google immediatly. Super impressive.
Your site is a wonderful lifesaver and you all should be greatly rewarded for your work of service to humanity because without you wonderful people many issues would go...
I want to say a big thanks to Complaints boards for the warm welcome I did received regarding Hertz spa Roma fraudulous traffic tickets charged on my credit card. My bank credit...
Thank you for editing the complaint-You guys are amazing!
Dear Complaints Board, Thank you very much:) Your site helped me get our money refunded.
Dear ComplaintsBoard, Thank you for removing my complaint as quickly as requested. This shows how professional and honest site you have. Many thanks Daoud
Complaintboard staff and members have to be the most awesome people on the planet. I needed help badly and I couldnt believe the kind and helpful advice I received from member...
Dear Editor & staff, I want to thank you for all your help in my matter. This is the best complaint site ever! I applaud for the professionalism and dedication of helping other...
Hello, this website helped me a lot to get goods I have payed for. I waited 6 month without getting goods after a purchase from India, but without any reactions. After posting a...
Just want to say THANKS! Great site, and once I posted on here, I got the company that I had an issue with to refund me my money. Truly appreciate it! And when I asked for it to...