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JustAnswer
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JustAnswer
customer service contacts

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1277 complaints
681 resolved 596 unresolved
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JustAnswer phone number

Support

JustAnswer website

What is JustAnswer’s email addresses?

Emails found on company website

What are the social media accounts of JustAnswer?

What is JustAnswer's Facebook?
Connect with JustAnswer via Facebook at @justanswer
What is JustAnswer's YouTube?
Like, share & subscribe to JustAnswer on YouTube at JustAnswer
What is JustAnswer's LinkedIn?
See JustAnswer's portfolio on LinkedIn at @justanswer

JustAnswer headquarters

P.O. Box 29045
California, San Francisco 94129
United States

What category is JustAnswer related to?

JustAnswer is related to the Websites category.
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Frequently asked questions about JustAnswer products and services

What does JustAnswer do?

JustAnswer is an online question-and-answer service where a user gets an answer from a verified Expert.

How to contact JustAnswer?

You can contact JustAnswer by phone at +1 888 587 8220

Where is JustAnswer located?

JustAnswer is located in San Francisco, CA, United States

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Overview of JustAnswer complaint handling

1276 JustAnswer reviews first appeared on Complaints Board on Nov 26, 2008. The latest review Fraud was posted on Feb 8, 2023. The latest complaint Justanswer.com was resolved on Feb 01, 2023. JustAnswer has an average consumer rating of 3 stars from 1276 reviews. JustAnswer has resolved 679 complaints.

Additional information

How to contact JustAnswer: By chat, phone or email here: https://www.justanswer.com/help/contact-us

Is ComplaintsBoard.com associated with JustAnswer?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with JustAnswer Customer Service. Initial JustAnswer complaints should be directed to their team directly. You can find contact details for JustAnswer above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about JustAnswer. Discuss the issues you have had with JustAnswer and work with their customer service team to find a resolution.

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Latest JustAnswer’s complaints

L
llclayton3 of Kansas City, US
Feb 10, 2023 2:21 am EST
Replied
JustAnswer has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

JustAnswer - Misleading prices

So, this being a site that offers legal advice, I'm sure it's written in the very fine print somewhere, but it'd be nice if you could get money the honest way and make it known that you're going to charge people an absurd amount (for me, it was $79, but judging from the other reviews I've read, the amount varies-god knows what the reasons are tho because a...

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M
mshum of US
Feb 08, 2023 1:38 am EST
Replied
JustAnswer has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

JustAnswer - Fraud

So, the situation: I was in a panic because my cat start coughing in the middle of the night and it wasn`t the first time, that time it was harder, so I was worrying about his health. I needed an immediate answer, and OF COURSE, I lost all my suspicions with my condition. They told me I will pay $5 for the answer and they charged $55 + $2. The "specialist"...

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L
LKChrist of Lake Havasu City, US
Feb 07, 2023 10:00 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
Replied
JustAnswer has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

JustAnswer - I do not know what they do

I do not know who this company is or what they “provide”. I just noticed a $46 fee being taken from my checking account in November 2022. I checked with my credit union and was told how to file a dispute. They also informed me this amount had been on my account since April 2022. Again, to my knowledge, I do not know this company, what they provide nor give permission for this $46 to be taken out of my account each month.

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