Course Hero review: Earning withdrawal

I was trying to withdraw my $250 about 6 days ago and $108.5 yesterday, and after entering my phone number and verification code, it showed 'Something went wrong please reload the page' both times. After reloading the page the money was gone but it is not showing in my Paypal account or course hero account. It is showing as cashed out but I have not gotten any verification from course hero that my money has been successfully withdrawn. I already sent a complaint email 6 days ago for a withdrawal of $250 and in response to that email, the tutor support team told me that they will quickly resolve it with Paypal. But till now no action has been taken yet and my money is still missing. Now my $108.50 is also missing in the same way. I am not able to understand how can same problem can occur back to back. It has never happened before. I want an update on my money. I am already facing troubles for the past 8 days in my account. My account has been temporarily disabled 4 times this month without any reason and now my money is not reflecting. Please help me. Please tell me about the status of my money. I am attaching some screenshots for your reference. Hope it helps

View 0 more photos