Instagram
reviews & complaints

On September 20th, 2022, a hacker broke into my Instagram account and I lost complete access. The perpetrator changed my username, password and email address. As a result, I'm no longer able to access my account.. The hacker has access to not only mine, but all of my followers' personal information. A few of my followers reached out to me that they are the new victims of this attack. Please let me know the steps to recover my Instagram account. Any help would be greatly appreciated. I made this for my cat Maxie. The log in is: maxie_kitty. The hacker deactivated my account. This I know cuz the hacker didn't know I linked it to my facebook, when he changed the name it shows disabled and he changed the password.

He changed my log in from maxie_kitty to BIC

Instagram decides on who wins and loses arbitrarily. Once I reached a threshold of 4,000 followers, my account was shut down, a week at a time, on grounds I was using an app to gain followers. I was not. During the times my account did work, various functions, such as the numbers of likes for my art postings, follower counts and the like, simply did not work. Yet, so called influencers miraculously appear with 10s of thousands of followers, but follow no one. I went to Instagram because I thought it a good platform to market my art. Not.

I will never help anyone on instagram again.

It was so heartbreaking that after my Instagram was hacked, despite all the verification and mails Instagram couldn't help fix anything. Rather all they say to me is "My information couldn't be confirmed.

Nevertheless I was able to get access back to my account with the help of Mr Brooks. thank you very much for all you do. if you are a victim too search for @Brookdarkhack on Telegram. he can help you get your account back.

It's absolutely egregious that Instagram allows Its users to be extorted by hackers who steal their accounts. The only way to get your account back is by sending the hackers streaming/gaming gift cards. IG should be doing something about the hackers instead of making it impossible for innocent people to get their accounts back. Myself and my daughter have been in contact with this guy, we have emails to prove it. This guy has taken over 600+ IG accounts. Why isn't something being done about it?

Why is it that both Facebook and Instagram has no customer service? They are both owned by multi-billionaire company META. I have not been able to get into my instagram account. It is a professional account. They send the two factor authorization hours later and claim that the backup codes don't work. I have sent a couple of emails to the company with no response. I will be mailing them a letter. Customers need to be able to reach a human with any questions or concerns regarding their accounts! I was not sure if I had to contact your business and if not, please direct me as to where to go. Thank you.

Hi Instagram...I am still waiting for a refund from a Laceylooner ...was promised it would be be paid back into my Paypal account ...she tells me she has had the refund from Ebay...has even asked for my email to pay the monies in...just keeping me waiting ...still not received the monies...just messing me about... just glad I did'nt part with any money to make a clip...regards Oliver Conquest

My instagram account was disabled for violating term, however I was hacked and therefore wasnt me. I have contacted facebook, meta and instagram for nearly 2 months on social media, done their help centre forms everyday for months with no reply or restoring account. I lost a baby and have last memories on that account, as they know but only reply I get is to use help centre, which already done for months. They sent me a email to take picture holding code and details of account, but refuse to actually reply and restore account, I need sorted urgently

Instagram common this is not funny to ban users for "community guidelines" violations if they have never been to your platform with an account [made the account before] and just create an account.

i asked you once to fix a glitch for my email so i could use it to make my first account. a few days later i made the account and started to set it up. during the setup 2 unknown people started following me and i removed them cause it seemed odd that they found my account within 3 minutes of creating it. haven't posted a thing yet, all i was able to do is follow my friends [that i promised i would since they only post to Instagram their new work] and set up the settings to private so i don't get any spam.

months go by and i wanted to verify my data after a phishing email came into my email about my account and find its banned. contacted you and did the verification to unlock my account with the code and everything... no answer.

i know its still technically covid short staff but the turn around for this is much longer than to fix the email issue just for a email detailing what i supposedly violated in the community guidelines.

what makes this worse? oh IDK maybe that eventually, according to oculus and Facebook, Instagram, Facebook, and oculus accounts will be merged into Facebook account blocking me from using ether one now.

you can respond to me via the support ticket i sent on 5/3/22 at 1:30 pm EST.

My account was hacked by a nigerian ip address and they changed my email and my phone number verification. When I received the email sent by their "security" notification, the url was invalid. I've sent them dozens of emails trying to recover my account. Sent screenshots of all the account information and posts as well as copies of the emails I received to stop this email change request and they do nothing! Instagram is bull$%$

They blocked my account when I accidentally pressed the wrong button on their age verification page which had been nagging at me for the last few weeks.

I have used their Appeals page to have the account unblocked and provided them with a copy of my driving license, as they request.

I have heard nothing not even an email confirming the completion of the Appeals form. It's been a week now and I'm still blocked.

There is no further information about this in their Help Centre, no email form or phone number to help resolve the issue.

My complaint is Instagram mistakenly labeling photos I post as going against community standards.

I do not Offer instagram features that dont exist

I do not sell instagram accounts or usernames

I do not claim others have to like,share,or follow before they can see something

I do not share links that are harmful or dont lead to their promised destination

I post rock musicians pictures & if they are having a birthday

For my own wellbeing and wellness, I have been UNfollowing accounts on Instagram, that I resonated with in the past. I no longer resonate with them. There are more accounts I want to NO LONGER follow, and the app is telling me that for "Security reasons I am not allowed to unfollow users". How would that fit within the Instagram mission of "capturing and sharing the world's moments"? I feel violated, frankly. I am questioning the values and integrity of Instagram, which was my chosen platform to share with the world.

technology sells has an Instagram page selling items.

My 15 son spoke with this guy via Instagram agreed to sell him a PS5 for 555.00 money was sent via venmo. he reached out to my son and told him he had promblems with the account could he send the money back and send it a different way. I said sure... he wanted the money sent before I received my funds and my venmo account. He would not send the PS5 photo shopped a screen shot to make us believe he turned the money. after speaking to venmo he sent to the wrong person and never refunded my money nor sent the PS5 soon after this he offered to send us his friend stimulus check UMM NO THANK YOU just send the PS5 he never responded. Because it was done through venmo I cant get the money back. He is out there constantly running this scam. I would like to see him charged.

She says she lives in Maynard Massachusetts she says she is Abdl and she says she is a nurse too but we are just friends but if I want to go visit her she wants 50.00 from me and I live in ACTON Massachusetts witch is 10 min out from her she already stole 109.00 from me already here and she will not return it to me she will not give me her home address until I give her 50.00 gift card please please lock her account up send her a fine of 50k she is a fraud and she says she sells diapers to…