JustAnswer review: Misleading prices

So, this being a site that offers legal advice, I'm sure it's written in the very fine print somewhere, but it'd be nice if you could get money the honest way and make it known that you're going to charge people an absurd amount (for me, it was $79, but judging from the other reviews I've read, the amount varies-god knows what the reasons are tho because as far as I can tell, no one ever even expects to be charged AT ALL..), rather than the $5 that is advertised. I could've just gone somewhere for a free consultation, but seeing as how I wanted immediate answers, I chose to do the "fully refundable $5 trial" (which was never refunded..) and then -apparently- since my question WAS ANSWERED (I'm fairly certain that's the outcome everyone expects...) I was charged $79 without clearly being made aware, if at all.

So I contacted customer support, who said that I "didn't qualify" for a refund (not sure if anyone ever does.. ) even after, while being nice about it, bringing to their attention that my question was about HOW I JUST LOST MY JOB. So now I'm sitting on both a $79 charge that I never intended to pay, nor was it made clear to me that that was even a possibility.. but I also still have the $5 "fully refundable fee". Thanks Just answer. I think I'll go with Avvo next time, or just get a free consultation with an HONEST individual. Anything but Just answer.