I was experiencing an emergency with my pet. I did a Google search to see if something my dog ingested was poisonous. I was directed to Just Answer. After a brief description of my issue I was redirected to a form to pay a fully refundable $5 fee to be connected to a vet. I now understand that their tiny print with full terms of service says they are going to charge you a monthly membership fee but people that end up on this site are likely in a urgent state of mind to get an answer. Who thinks to click on another link and make sure they aren't getting scammed. Just Answer takes advantage of vulnerable people and springs surprising charges on you. They didn't help me anyway. A company that operates business like this should be ashamed of themselves. It is immoral and lacks integrity. They do not have a satisfaction guarantee as they state. I will never recommend this company to anyone. In fact, I'll tell everyone to run as fast as they can in the opposite direction. I'm disputing the charge with my bank and including the screenshot that said $5 fully-refundable. COMPLETELY MISLEADING.
This complaint has been resolved automatically due to user's inactivity.