Trying to transfer my phone number from an old TracFone to a newly purchased TracFone. I have been on the phone for a total 3.5 hours for a total of three phone calls. I was transferred a total of about 5 or 6 times.
All I am getting is that "I can't help you because of system error" & call back tomorrow & we'll try again (NO!), or you need a new sim card from Verizon. Verizon didn't help me because I'm not a customer. I like your prices, I can't afford Verizon. I am on a fixed income & cannot afford much else.
I'm done. I am going to cancel my account with TracFone if I cannot get my number transferred.
I am tired of this. My data transferred immediately when I turned on the new phone.
I'm sorry for this, but my old phone will not ring & I need to start using the new one.
Beverly J. Ellis
111 North Finlay Avenue
Battle Creek, MI, 49037
This complaint has been resolved automatically due to user's inactivity.