World Education Services [WES]
reviews & complaints

Dear,

I didn't receive my report since [protected]. It was mentioned that my report was sent to me but nothing received. I had sent to WES so many emails about it and every time WES are saying check your local mail carrier and my contact form and I have done all of that. I had visited my local mail carrier so many times and they need a proof of that at least a receipt or tracking number.

It has been almost 9months and I didn't receive the report?!

WES REF. #5426537

Beware of WES.

I sent my documents in April 2022. Then sent additional documents in November 10th 2022 to complete the set of documents required for evaluation. I also had to pay $50 extra for my account to be activated.

They still say they have not received all my documents. I wonder if I am supposed to cook more school certificates and send.

Please ask people to avoid WES completely.

That place is a con and a money minting organization, with very little intention of accomplishing any tasks.

I applied and paid for an evaluation to be delivered overnight from November 7 2022 and today is November 11 2022 and my document has not been processed or sent to the institution. I called WES everyday to check up and they telling me the matter has been escalated.i called today november 11,2022 and the so called supervisor said that they do not know when the document will be ready and that they are having technical difficulties in the documentation department. This organisation is unprofessional in all aspect. I would never wish for my worst enemy to use them. There are other evaluation companies. I have never gone out my way to lleave bad reviews towards a company. The mere fact that i am doing this really tells what i am going through. The staffs are not customer eccentric. People i have wasted my time and money so please do not waste yours. They cant deliver in a timely manner. Who have ears to hear, let them hear

I applied for WES services in march 2022.

I found my account inactive on 9/9/2022, with no feedback, and no report sent to the address wondering what to do after such a period of waiting.

kindly why do you ask for money for the activation of my account before I could even receive an evaluation report that was paid in march during the application?

Damalie Twinomugisha

damalie.[protected]@gmail.com

WES No.

Reference Number: 5456401

Evaluation Type: Course-by-Course Evaluation (ICAP) - Initial Application

My school has submitted all the documents needed electronically last August, and WES has claimed they have not received the documents. I have used the webform and contacted them, asking them to double check their system, but over and over again they only gave generic copy and paste answers, asking me to wait for a result.

Fast forward a year later, nothing has been resolved yet, and WES has frozen my account and asked me to pay CAD50 more in order to reactivate my account.

I have contacted them twice on the webform asking them to check my files, and this is unfair, and that I need an email address to escalate this and write a complaint letter to the management.

However twice, I only got a generic copy and paste answer asking me to pay for another CAD50 to reactivate account.

This is a complete scam and WES done nothing to resolve any problems at all. Whenever I contact them, it's just generic copy and paste answer. They never have actual communications between customers and departments.

Hi! It's been more than 2 months but I haven't got my report. I am very tried of calling WES and taking follow ups. Now they are saying I have to send again my mailing address and they will send again and it will take more 30 business days.

I have paid for standard delivery and according to them it does not have trackage details. I am not going pay any extra money now. Please give tracking details or exact date when it will be deliver. Sorry to say but WES are providing poor services. It's been a headache now constantly calling WES and asking. It doesn't have an proper email-id also where I can send them a complaint or have a conversation. I really need it for submitting to my university.

Hi ,

Could you please let me know what is the procedure to get education assessed if college has been closed.

I am living in Sydney ( Australia) and i have done advanced diploma in hospitality management and i have been to many places to get my WES done but unfortunately immigration agents told me i cannot be assessed if the college is closed .

You have to study again .

There must be other options or other requirements via WED can assess my qualifications.

Please advise me what should i do ….

What other sort of document requires to get education assessed to fulfil the requirements?

Regards

PLEASE DO NOT GO FOR WES FOR YOUR ECA PROCESS. SUCH A WORST ORGANIZATION.

I had applied for ECA from WES in Jan 2020, its been almost more than 2 and half years and I still not received my ECA report. Due to Covid most of the Universities and colleges were closed hence it was difficult for me to arrange all the transcripts and send it to WES and then later getting it verified from them. Out of all the 6 required documents, somehow I managed to send and verified 5 documents and just one document, post graduate transcript was pending to be sent. Although, I had sent all the 6 requested documents but they said they did not receive my PG transcripts (First of all, all the verification process should be done by WES only, why applicants are required to do the verification as well which ultimately results in delay.) I did everything what WES asked me to do. My post graduate transcript was sent twice but they saying they did not receive it. I tried to contact them multiple time but they did not respond at all.

I was going through all these then suddenly I saw they deactivated my account and asked me to pay $50 for activation. I did pay for that as well and started working on sending the pending document but again I received an email from them asking they need to verify all the 5 documents again, which were verified and accepted previously. I was already going through so much and I cannot tell how I felt when I saw the current status updated in my WES account. I felt like giving my head into the wall, their services are so annoying and rubbish that do not co-operate at all and make the whole process very difficult for applicants. I asked them that when out of 6 required documents, 5 documents were already accepted then why you need them to verify again I did spend lots of my money and effort and getting those verified but they did not respond yet. Their services are very pathetic. I do not recommend anyone to go for WES. Choose any other institute, believe me if someone advise you to go for WE because WES takes less time comparatively then trust me it’s all lie, they will end up taking more time as compared to others as they have made their process very difficult.

I applied for Course by Course Evaluation with WES on 25 July 2022.Documents were mailed by the University directly by DHL Express as well as electronically submitted both Universities Degree at the same time.They confirmed that Documents were received in order and accepted by WES with estimate date of completion 22 August 2022.All of sudden they put my status on Hold waiting for further information while my batch mate from same PhD program of IICUT was Approved on 25 August 2022 and 2nd batchmate was Approved on 29 August 2022 with same Degree certificate,transcript and bonafide certificate.Bonafide Certificate from each University had detail research work publication and thesis completed for each Doctor Degree program.They didn't bother to read same before sending further query.It has been complete deception service.They need to either refund the payment or complete the Evaluation as requested.WES Ref 5613252 Everything with my submission has been perfect and in order.I have received approval from other NACES and AICE Evaluation for same programs .My colleague batchmates were approved from same University program same day when I had to undergo mental torture by WES team. as attachment shows.

I register for credit evaluation aroung 5th Jan 2022 and even as of today i didnt received my evaluation reports as they are still waiting on update from university and then they deactivate my account which i was not aware of .

Now after communicating with customer care ,they are suggesting me to reactivate with $50 . I am just wondering as far as on my side i submitted the documents on time , if internally they are not able to get response from college or university ,how could i help them in that time line...

I requested them , please waived off that and give me the evaluation report .

but they said "No"

Really Big question , Do I really need WES evaluation now ...after waiting 8 months .

Where I am at fault ,if process is taking more than 180 days , may be they must change the registration time from 180 days validity to 365 days atleast ...

I am expecting a cooperation from them ,But they really disppointed me...

It's been more than 6 months and I still haven't received my Evaluation Report. The Customer service is of no service really, especially in giving details about when or where my report is. I get no update on when I will receive my document, no one from the company is helpful.

I applied a duplicate report service, and received email asking me to complete my information about phone number. The introduction and description is misleading as shown in picture. There is no category called "phone number".

I updated my phone number in my account system and notice them by contact them under a different category. No response received from them, the status is still on hold several days after. It is a duplicate report, they have all information in the system. I chose delivery method as demestic 2nd day. Really do not know what to say about it. Terrible service！

hi,please im trying to make payments through debits card but its too no avail

kindly assit me to help my certificate evaluated,it keeps telling me error

Hello,

I would like to know that the degree I took from Mahamaya Technical University Uttar Pradesh-India, could be considered valid for WES or Not